Guest User
July 3, 2025
I needed to stay there as I was in Fairbanks working a wildfire. Out team was spread out all over and this was the only place I could find. When I mad my reservations, I said that I would be staying UP TO 7 days. They immediately charged my credit card for the whole stay. I ended up staying 3 nights until our incident command was set up and I had to leave. They would not refund that extra 4 days siting a 7 day cancellation policy. I am now out over $800 out of pocket. I was told I would be refunded part of it if my cabin was rented. I checked on ******* and it was not available the couple days I had time to check so it was rented but they say it wasn't and won't refund