Guest User
January 31, 2023
I booked this place using *********** (first mistake.) I then needed to cancel, which I did well within the period to cancel with no charge. AFTER I received a confirmation from Booking that my cancellation was confirmed and that there would be no charge, this place then charged my credit card! When I saw it on my account, I immediately contact them and asked them to credit my credit card. They began to ask me for my IBAN number--that is access to my bank account that has nothing to do with my credit card! I have gone to Booking, used social media to try to get this sorted out and this place will not return the money they stole from me. It's suspicious and definitely was a violation of all Booking policies that they stole my money via my credit card and now will not return it. Be very careful with this place. I would definitely not trust them with my financial information.