Randiya Sea View Hotel

The hotel staff excels in friendliness and hospitality, meeting guests' needs. The location provides easy beach access with stunning views. Spacious, clean rooms with amenities and a great pool are available.

I regret to say that the value of the hotel did not match the price we paid ($120/night). The room we initially received had a few issues, such as the absence of a mosquito net and several vents and gaps in the poorly finished door. We kindly requested a room change. The door lock was faulty, which made it challenging to use the key and the room phone was not functional. We experienced various inconveniences during our stay. The hotel restaurant played loud music throughout the evening, and we had to ask multiple times for the volume to be lowered. Despite the convenient beachfront location, the noise from a nearby bar persisted until 5 AM after the restaurant's music ended. The air-conditioning in the room was not only of low quality but also quite noisy. The dining experience left much to be desired. The fish served in the restaurant was clearly not fresh, and the tuna steak was overcooked and barely edible. We also noticed the absence of a safe and kettle in the room, possibly due to the peculiar placement of power sockets in various inconvenient locations throughout the room. We encountered issues with the mosquito net in the second room, as it had holes that required makeshift clips to keep it intact. The bathroom had its share of problems as well: the shower head did not fit properly due to a broken fitting, the toilet dripped onto the floor, and the overall setup seemed quite budget-oriented. The shower curtain appeared yellow and dirty, which was off-putting. Furthermore, we noticed two large holes in the wall without any apparent reason, which added to the room's overall disarray. The lack of a consistent style in the room's layout made the overall experience less pleasant. One additional note, the balcony of the room had a wooden guard rail that appeared to be rotten when observed from the outside. This raised a safety concern, especially if there were children in the room who might accidentally lean on it. There was a possibility that the guard rail could break, posing a potential hazard. Considering the price of $125/night, we found the condition and amenities of the room highly unsatisfactory when compared to a similarly priced hotel in Colombo, which provided a standard four-star experience. I hope that the necessary improvements can be made to enhance the overall guest satisfaction at this hotel.