Hotel Matsushima Taikanso

Very poor booking experience. Highly recommended to be aware of appointments with children! The number and age of children were entered correctly at the time of booking, but the hotel emailed me the next day after booking that my 2-year-old child would need to pay an additional 2200 yen for admission! I didn't see it right away at the time because the emails were sorted into the junk mail box, which I didn't know until I arrived at the hotel. But even though I know, because of trip.com’s cancellation policy, this reservation cannot be changed or canceled for free! However, the hotel page of trip.com does not clearly state this child fee, and the hotel's explanation is that they have several cooperative agent platforms, of which trip.com's fee is one of the platforms that does not include the child's fee correctly! The child’s fee will be set at $0. Hearing such an explanation can only say helpless, how do I know which of your platforms include which platforms do not! trip.com clearly states that children can stay free of charge, and we did not ask for extra bedding. I don’t know how the hotel and trip.com communicated and arranged pricing, but the price of trip.com was not the cheapest at that time, but I just had a $500 cash voucher before I chose him, so I don’t understand the statement that there is no charge for a 2-year-old child! This is the first time I have heard of such a problem in such a large hotel, and I think it is very unreasonable! But because I found out after arriving, I also had to pay so as not to affect the trip. Definitely won't use this hotel again!

The hotel has a circular bus that stops around the island. The hotel is quite big and the room is also big. It just feels average for Songdo. I don't know why it is so famous. There are so many tourists. A day trip or a night stay is enough. We stayed for two nights.

Anyway, everything was perfect. If you read my review, please go at least once. You'll definitely want to go again ^_^ I'm planning to go again in the fall. This time, I'll take 2-3 days off to relax. That's all.

It is located on a hill a little far from the station. There is a shuttle bus, but it is also within walking distance. The view from the room was amazing. I was able to enjoy the sunrise without having to go out in the morning. Thank you!

The hotel provides shuttle service to Matsushima Station and other places according to a set schedule. You don't need to make a separate reservation. The hotel is located far from Matsushima tourist spots. And you can't go on foot. Even if you do, it's dangerous because it's on a high hill and there are no sidewalks. Because the hotel is very large, you have to be careful not to get lost. There is no hot spring. The food is very good.

Very comfortable, with hot springs, a small claw machine room isolated from the hot springs, a variety of delicious buffets, and a large and comfortable room