Holiday Inn Resort Shinano-Omachi Kuroyon

Highly recommend this hotel if you plan to visit the Alpine route via Ogizawa Station. It’s only 10mins drive.

We recently stayed at this newly opened hotel, which, although located quite a distance from the city, exceeded our expectations in every way. Being part of a well-known hotel chain, we were confident in the level of quality, and we’re happy to say it lived up to its reputation. One of the highlights of our stay was the onsen. It was incredibly clean, well-maintained, and provided the perfect way to unwind after a day of exploring. As soon as we arrived, we were greeted warmly with a welcome drink, which was a thoughtful and refreshing start to our stay. For families with children, this hotel goes above and beyond. There were fun and engaging activities available specifically for kids, with small prizes offered to keep them excited and entertained. This thoughtful touch really helped our children stay engaged throughout the stay, and gave us some time to relax as well. Even though the hotel is not located in the Hakuba area itself, it’s just a manageable drive away. We chose to stay here because the price was comparable to hotels in Hakuba, but with added amenities and a quieter environment. It turned out to be a great decision — we got the best of both worlds: a comfortable stay and access to skiing. We booked two rooms and requested adjoining ones with a connecting door. The hotel was able to accommodate this perfectly, which made it so much easier for our family to stay together while still having enough space. The breakfast, while somewhat limited in variety, featured fresh and high-quality local ingredients. The flavors were delicate yet satisfying, and it was clear the kitchen took pride in highlighting local produce. Service was another strong point of our stay. Every staff member we interacted with was kind, attentive, and genuinely eager to help. From check-in to check-out, their warm hospitality stood out. The hotel also offers ample parking, which is always a plus when traveling by car. Near the onsen area, there were vending machines for drinks and ice, as well as coin-operated washing machines. There were only three washers, which could have been an issue, but the staff managed it thoughtfully — when previous guests didn’t return promptly to pick up their laundry, the staff carefully placed their clean clothes in bags and stored them at the front desk to free up machines for others. That kind of proactive service really impressed us. Overall, this hotel provided a peaceful and convenient base for our winter trip. With clean facilities, thoughtful amenities, family-friendly features, and excellent service, we wouldn’t hesitate to stay here again. Highly recommended for families or anyone looking to relax in comfort while being just a short drive away from Hakuba’s ski resorts.