Guest User
May 13, 2025
The sea view room faces the Promenade des Anglais, and there are loud alarms and sirens at night. I asked to change rooms the next day, and they moved me to a moldy room that had been in disrepair for a long time. The carpet, curtains, and furniture all exuded a musty smell, which made me cough and have hives. There was a row of bellows on the roof, which made low-frequency noise. I asked to change rooms again, but the front desk clerk tricked me into showing a corner room with no balcony, windows that couldn't be opened, and no street view. I asked to see other room types, but he said they were fully booked. I knew he was lying because I had checked on the platform and all room types were available. I strongly requested him to verify again, and he told me that they were available. Haha, I finally moved to a fairly renovated room. The elevator was also in disrepair and sometimes didn't open the door. This Hyatt is the most perfunctorily decorated, oldest, and dirtiest hotel I have ever stayed in. It's very disappointing. If you are assigned to the east row with mountain view, beware of mold. Overall, I will never stay there again. However, the female receptionist and David from Lebanon had a very good service attitude and deserve praise. Europe needs domestic five-star level, still have to look for 5000+
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