The Randolph Hotel Oxford, a Graduate by Hilton

Pros: Good location, stylish decoration Cons: Old, bathroom tripped at night. Notified maintenance in the morning, but they didn't come to fix it in the afternoon. It was delayed until the evening when the maintenance staff got off work, so I had to change rooms. There were small flies in the bathroom. The front desk and room service were unsatisfactory. The slippers I requested the day before were not delivered the next day. Notified the front desk that I wanted the room to be cleaned before noon, but they didn't come until after 4pm. So many things happened, it was really depressing. After complaining, the front desk gave me a bar drink coupon, but most of the drinks could not be selected.

I chose this hotel based on the ratings. It didn't disappoint me. The room is quite big, with plenty of room for activities. The decoration and facilities are relatively new. There is a bus stop right outside that takes you directly to Churchill Manor. You can walk to other attractions. Although the price is a bit high, according to the price level in the UK, this hotel is very cost-effective. Recommended

The hotel is very old, the soundproofing is very poor, the smoke alarm went off at 7am on the weekend, everyone left the hotel, it turned out that the system was broken, the library was unusable, there is no gym

The hotel is very unique and the service is very good, but the hot water in the bathroom is not hot enough and the power is not enough

The hotel is in a good location, the public space is amazing, but the room is a bit disappointing. There are obviously many empty rooms, and the room I was given at first was indeed a room with an air conditioner outside, which was very noisy. And it was obviously not the area and room type I booked. It was very small. Later I negotiated to change the room. The cost performance is not high.

The hotel is located in the city center, very convenient to go out, and it is also an old-fashioned British style. There is a restaurant and bar in the lobby. However, the room is too small and the indoor facilities are not perfect. Large suitcases cannot be placed. The electric kettle, tea cups, etc. are actually placed in the closet, and the coffee machine is on the bedside table, which is a bit unhygienic.