The Royal Purnama Luxury Villas - Adults Only

Spa很好但價格高，客服對於重大疏失只說報歉不願補償，多次反應給主管中心才願處理，結帳要非常仔細核對，小心人員有心無心地多算費用，差點損失30美元。 飯店房間WiFi常無法運作，反應多次也無法改善。 Grab 使用要小心，Check in 車能送入飯店，但不能叫接送，此村當地針程車公會抵制不給進。 環境優美維護不錯免費小午茶很讚，但工作人員會一直推銷晚餐感覺不好。

性價比高，還包了早餐、下午茶及早上瑜珈，有很多設施，spa真的很貴 餐廳食物算不錯，服務一流 環境很美，望海很療癒

The most surprising and satisfying hotel in this trip to Bali! The service staff is friendly and proactive in offering help. Breakfast is a la carte and very delicious! Although it is not around popular attractions, it is very quiet and private, which is very suitable for truly relaxing. I want to stay here for a while next time!

This is one of the best hotels in Bali where I stayed, and I have something to compare with! I lived in Bali for a whole month, in different hotels 5 ☆ Super service, many pleasant surprises! How nice it is! Super breakfasts (from the menu), huge portions, super villas, beautiful territory, the hotel is only for adults, such beauty! Black sand, the power of the ocean, beauty! Very interesting evening shows! I will definitely return to this hotel!

It was already evening when we landed at the airport, and the path outside the hotel was even darker 😢 plus it was raining and wet, the mood was greatly reduced 😅 But when I went to the reception, the staff's immediate warm welcome was a plus 🥰 welcome The drinks and snacks were quite suitable for the tastes of our 4 girls. Although it was quite late, the staff was still very patient to help us explain and make an appointment for a series of arrangements. We stayed for 3 nights and participated in two days of yoga classes. It didn’t rain that day. , doing yoga on the outdoor platform with the sea breeze is really the first time in my life😇 Since we had to leave the pier to Penida Island at 6am the next morning, we thought we would miss breakfast, the staff was very courteous and immediately arranged meal box takeaway for us on the way to eat, and helped us book a car (later I learned that grab can't enter the hotel to pick up guests😅 The boarding point is outside the gate and a little further ahead) We were still very satisfied with the hotel rooms, as soon as we entered the door, we were surprised, satisfying my preference for Southeast Asian traditional style 😊 Every door connected to the swimming pool can be pulled open, it feels very chill, so much so that we said we should leave more time to soak in this hotel😝 Our room facilities are very complete, I originally prepared the shower headband to change, but after taking a shower for 3 nights, I found that the filter element is still very white and does not need to be replaced. Instead, the filter element of the hotel that changed to Ubud turned yellow after one night of bathing🫢 It can be seen that the filtration system of this hotel is done well👍🏻 The only drawback is that the hot water supply of the open-air shower is unstable, and the hot water is quickly gone😓 Meals, because the staff introduced the next night restaurant has a traditional Indian dance performance, to attract us 😆 so out of the sea snorkeling back we returned to the hotel restaurant for dinner, the performance is not very appreciate 🤣 food except steak 🥩, we quite appreciate other Indonesian specialties There was a surprise, the chef behind the restaurant came to ask, we responded truthfully, handled quickly very in place, the night bill enjoy 90% off and gave ice cream 🍧 also invited us to participate in the next night's BBQ party, and special enjoy 8% discount, but there are other arrangements, declined 😅 Breakfast is really so far so good, so ordinary that we didn't take much pictures😂 Even the floating breakfast we ordered on the last day was... Not to mention the meal, there was no decoration in the floating basket, it was a bit stretched, just moved the breakfast to the room, I received a few hundred more 😓 This aspect needs to be improved Overall, the experience of this stay at the hotel was 8/10 points

It's quite bad. I spent more than 3,000 to book a villa, but the experience was really bad. First, the welcome fruit was rotten and there were small flies flying around. Second, such a large swimming pool was completely dirty, with a black layer at the bottom, and it was impossible to use it. Also, the facilities were relatively old and smelled very bad. The only bathtub was also broken. The experience was so bad that I don't recommend it.