Premier Inn Manchester Airport (M56/J6) Runger Lane South

If you stay at a Premier Inn bring a toilet brush! I use Premier Inn quite a lot - convenient, comfortable and value for money. Not this time! There seems to have been a change in corporate policy, for the worse. The card that I got when checking in told me that I could get my room made up by informing Reception before 12:00, which I did. Upon my return to the room nothing had been done! Reception then informed me that their head office policy now was for stays longer than one night, rooms would only be made up after 5 days! Fortunately they found some clean towels, replacement tea bags and a toilet brush. Someone from the bar then helped me make up the room and clean the bathroom. Top marks for staff helpfulness but no marks for corporate cleanliness.

The hotel is what you would expect. However they charged me twice for the hotel and had to go and had to drive back to the hotel to get a refund. The reception was unorganised and slow. And most of the time nobody on reception. The rooms was good and was clean so can't complain. However the weirdest set up ever the sinks was outside the bathroom. The sinks was in the room where you sleep awful to try and use sink while you have a baby or someone sleeping.

Recently (June this year) had a holiday in Turkey which was great, bad bit was decided to stay in Premier inn Runger lane north at Manchester Airport due to the late return of our flight home. Stay booked in advance for 2nd / 3rd June 25. Unfortunately arrived at the hotel 02-30. Hotel was ok, we left at 10-30 the next day, when leaving the guy who checked us out gave me a number to key into the machine outside to pay for the parking, all went well, 2 weeks after getting home received a non payment fine of £60 from Horizon Parking stating I left without paying. I could appeal, which I did. Sent Horizon a copy of my bank details covering that period and asterixed the payment of £12 to Horizon on 3rd June, my appeal was rejected but I could appeal again if I had a receipt. (printer not working at the machine at Premier Inn. They said in my case to show good faith they would reduce the fine to £15. This went seriously against the grain, but at my wife's insistence I paid the £15. Moving on to a solicitor would have cost an arm and a leg more. I will not use any pace in future the has this sort of system in place. Please be aware of Horizon's tectics.