Nafisa09
June 2, 2025
Horrible experience. I do not recommend it to anyone!
We booked a room in advance, paid 100% of the cost, received confirmation - everything is official. Upon arrival, it turned out that our room was not available, and we were simply presented with a fait accompli: "there are no vacancies, we will accommodate you in what is left." And this is with full prepayment! No apologies, no compensation - just an impudent attitude, as if it was our fault. The reception is a complete mess, the staff is openly rude, they do not take any responsibility for their mistakes. It seems that the rooms are resold several times, counting on the fact that some of the guests will not come. And if you come - your problems. This is a scam, not hotel service. I categorically do not recommend this place. Save your money and nerves - stay away from this "hotel".
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