Holiday Inn Express & Suites Tonawanda - Buffalo Area

挺好的，環境不錯，附近中餐館很多，吃飯方便！！！！！！！！！！！！！！！！！！！！！就是空調聲音有點大！

#好評#對地面清潔度，公用空間裝修，服務，房內採光滿意；酒店的设施等都还不错，算是在美国这段时间遇到的比较新的啦。 服务很好，当时要洗衣服，没有银币，前台直接帮忙垫钱给洗了。同时全程对我们很热情。 稍微不足就是我们携程预订的，前台操作的时候误把我的信用卡当时携程的扣了房费，后面又返回了就是。 下次还会选择这家。

Good price and friendly employees

Everything the rooms staff where very nice

Ac was not working in first room I was given, room was so warm like a sauna. Receptionist was very nice and understanding, gave me different room an upgraded one, along with some snacks. However, upgraded room had shower door issues I was afraid it might shudder in pieces, toilet paper holder was loose like it was going to break, soap dispensers holder was also broken/lose and no hair blow dryer in the room. One of the beds frame must be broken which made mattress very unstable ,uncomfortable and not safe. Besides that, rooms don’t seem to be insulated properly because we could hear people fighting and arguing for hours even beyond midnight. Stumping, banging and what sounded like wrestling that made it impossible for my party to sleep. On a positive note, personnel was friendly and accommodating. Rooms were fairly clean.

Very helpful management team.