Fu Hotel ⚠️A must-see to avoid Fu❗️There are a lot of bed bugs, live and dead flies‼ ️
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Together co-living Melbourne
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Must-see to avoid ambush❗️ There are plenty of bed bugs, live flies and corpses!! ️
The hotel's online ratings are very variable, such as Airbnb is quite high score 4.4/5, Agoda score is 7.9/10, Trip.com score is 4.1/5, Google map score is 3.5/5
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Features include: No package this time🙈
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Good ✅:
▪️The exterior decoration of the hotel is very modern, which is suitable for the younger generation. The lobby lobby is quite large, with a lot of shared spaces, and a cafe with some snacks and coffee to buy
▪️Working space is enough for one person, but it may not be enough for two people
Needs improvement ❎:
⚠️ The bedding has "bed bugs, live flies and corpses", with multiple hairs left by the previous/room cleaning staff
⚠️ Checked in the room to check the bedding and towels
First time seeing bed bug and fly carcasses, and towels with at least 4-5 flies is okay, maybe more insects in Australia, pick yourself up even
⚠️ At night we returned to the hotel, again found bed bugs live, and more flies live, this time can not bear, because the body itching red, then with the hotel after reflecting to us to contact the hotel platform
⚠️ Finally, after talking with the hotel platform, today I received an email saying that the hotel does not allow refunds, even though we send all the photos about bed bugs, and the itchy red areas of the body are not a penny.
⚠️ Subsequently, the hotel is not any compensation, only the hotel platform gave the $ 19xx stay rewards (non-cash, limited to platform use only), the rest nearly $ 5000 can not be compensated
⚠️ Choose this hotel carefully❗️
▫️ The hotel has a very nice male staff who will explain many things very clearly, even the map, what is nearby, how to get by, will explain very clearly
And one female staff was not so good, the daughter herself helped us do check in. But because the time was not up I wanted to help with the luggage storage (the website said it could help with the storage). The previous customer was able to help with the check-in, but when we arrived we were not allowed, and ended up waiting for a long time to check in and go directly to the room
However, when the male staff helped us check in, we paid attention to the female staff, she did not explain anything to the customers at all, in comparison the male staff attitude was much better
▫️ Up to the room floor there will be a smell, can not say what it is, but it is smelly
▫️There are many flies both outside and inside the room
▫️ There is a lot of dust in the facilities in the room
▫️The TV is broken and cannot be turned on
▫️ No hangers are provided to hang clothes, we even went to buy our own hangers
▫️No shower gel, shampoo, or personal care items are provided, so we bought them ourselves
▫️ No disposable slippers provided
▫️ The bathroom is separated from dry and wet, but the space is small, only one person can shower, and two people can not shower together
▫️ Bathroom design and bedroom design actually have some contrast, it feels like the toilet is no design to speak of
▫️Mini Bar does not have any snacks, drinks, or bottled water
▫️ The hotel location and CBD are far different, take the car back out is close to 1 hour, to different attractions will spend a lot of time and fare
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Rating: (🌕🌕🌕🌕🌕 Highest)
Cleanliness: 🌑🌑🌑🌑🌑
Traffic degree: 🌕🌕🌑🌑🌑
Value for money: 🌑🌑🌑🌑🌑
Service attitude: 🌘🌑🌑🌑🌑
Overall: 🌑🌑🌑🌑🌑
Return rate: 🌑🌑🌑🌑🌑
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Price: HKD$6935 - 14Days (incl. tax) + HKD$1325 (deposit)
Room type: Great studio
Address: 205 Bell St, Preston VIC 3072
Note: Check in requires 2 people ID 🪪