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Mr R & Miss AHong Kong, China
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Shenzhen🏨JW Marriott Hotel

#ShenzhenHotel The room type we stayed in this time was an executive queen room Newly renovated on the 27th floor The stay experience was quite good The room is quite spacious and the toilet is separated from wet and dry There are many TV programs to watch There are also more available videos The window environment is also quite beautiful The beds are soft and comfortable The sound insulation is done well Safe, refrigerator, coffee machine, iron and more are provided in the room The hotel has a swimming pool on the 4th floor which is relatively simple The water depth should be less than one meter There is also a spa and gym room and so on The breakfast was very rich, with many choices, both Chinese and Western, and the taste was good
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Posted: Aug 11, 2024
Mr R & Miss A
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JW Marriott Shenzhen

9.4/10Outstanding9592 reviews
Near Futian Xiasha Jingji Binhe Times Mansion|Shenzhen Convention & Exhibition Center, Shenzhen
No.13 of Instagrammable Hotels in Shenzhen
BHD 52
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Sincere thanks to JW Marriott Hotel Shenzhen for the excellent service I stayed at your hotel from June 21 to 22, 2025, and I write this post to express my great satisfaction and sincere gratitude for the stay. Charlie Ling from the Guest Relations team is especially worthy of praise. As our personal butler, I was extremely impressed by his service attitude and professionalism. From the beginning of our stay, Charlie took great care of our needs. His warm hospitality and caring service made us feel at home and truly experienced top customer service. In addition, I was very satisfied with the cleanliness and comfort of the room. The room was spotlessly clean and the layout was warm and comfortable, which allowed us to get enough rest during our trip. All of this reflects the excellent room management level of your hotel. Throughout the stay, whether it was the front desk, restaurant or other department staff, everyone showed a high degree of professionalism and friendly attitude. Their efficient and thoughtful service together created an unparalleled accommodation environment. This stay was beyond my expectations and every member of the JW Marriott Hotel Shenzhen team deserves credit. Thank you for your hard work in creating such an unforgettable experience for us. I will not hesitate to recommend your hotel to my friends and family. Thank you again to Charlie Ling and the entire staff for your outstanding performance!

E45***44